CE INSTITUTE LLC BLOG

Posts in the Business category

Create a Winter Holiday Spa Promotion for Your Massage Establishment

Author:  Selena Belisle, Owner/Instructor, CE Institute LLC, Miami FL

As seen in Massage Magazine, learn how to build holiday business moments in your massage therapy or spa practice with easy add-ons such as some aromatherapy or some arts and crafts.  Add a twist to your regular day-to-day appointments to avoid boredom and increase income when you might need it most!  

Let sleigh bells ring all the way to the bank with an easy, festive holiday promotion. You can easily adapt your existing spa services to holiday themes with essential oils. Using peppermint is a wonderful, quick, inexpensive and all-inclusive method to alter a spa venue for the December holidays.

First, think about what can be customized at the spa with peppermint.

Second, tell everyone about your new promotion. Make sure to post about your new offerings on SnapChat, Facebook, Twitter and Instagram.

Third, be prepared to sell and deliver.

Here are some simple instructions and ideas on how to execute these three easy steps:

Step 1: Create Your Festive Peppermint Spa Holiday
For a holiday massage, add a few drops of peppermint essential oil to an unscented massage oil, lotion or cream. You can also incorporate the following into any session:

  • Leave an individually wrapped peppermint bark chocolate on the massage table to start the holiday service.
  • Offer peppermint refreshments at the end of service. Serve hot peppermint tea or serve water with a few fresh peppermint leaves.
  • If you have the supplies or budget, provide red and white linens to match the theme. Bright red linens are a solid holiday investment because they can be reused for Valentines’ Day.
  • Try including peppermint hot towels in a session. Add a few drops of peppermint essential oil to a large bowl of water. Immerse towels into the aromatic water and wring. Just place the peppermint towels in a dedicated peppermint hot towel cabi (keep in mind that everything in this dedicated cabi will likely smell like peppermint).

Get festive with your body scrubs by adding a few drops of peppermint essential oil to an unscented scrub or make your own for a holiday glow.

You can blend a finely ground sugar or salt with coconut or olive oil, plus some fresh peppermint leaves and a few drops of peppermint essential oil to create a beautiful body polish.

If you wash-off the scrub in-treatment (with sponges or towels), add a few drops of peppermint essential oil to your wash water.

Peppermint candles are a great addition to any spa practice during the holidays.

If you are using peppermint candles in your practice, simply burn these in the reception area, treatment rooms and bathroom during the holiday promotion. Think about all the different ways that you can use peppermint to heighten client awareness of your holiday promotion.

If you are selling peppermint candles just order some peppermint candles for retail sales. Gift wrap them and offer them as an add-on with holiday gift certificates (tape or wrap the two together). If you do not have a candle vendor, you can purchase some small peppermint candles at a dollar store and resell them.

Dollar store items may not be the best quality but they’re festive and an easy sale turnaround.

Consider gifting a peppermint candy cane or candle with each holiday service. It’s a nice holiday gift for clients, and who knows—they may decide you need a gift, too.

Peppermint themed holiday decorations and advertising are a great way to get clients in the holiday spirit. Here are a few ideas:

  • Litter your reception desk and any available shelving areas with peppermint candy canes that can be offered for free to the public to boost the festive mood (and spending).
  • Twirl shiny garland and string it up around the spa. Use colors such as blue, silver and/or red to try to be all-inclusive for December’s holiday colors.
  • Print a list of holiday offerings on colored paper and post these at the reception desk, in treatment rooms, bathrooms, and anywhere that is visible to potential customers.
  • Don’t forget to suggest your new holiday service add-ons to boost sales. When someone schedules a massage, offer a holiday glow body polish or any of the other new holiday services.
  • Build Holiday Spa Packages. Sell a combo spa day of a “Peppermint Massage” or a “Holiday Glow with Manicure/Pedicure” for the ultimate holiday offering.
  • Retail should never be neglected. Sell peppermint essential oils, candles, gift cards for peppermint services, and anything peppermint (or red and white in color) that your existing wholesale vendors can provide.
  • Get the rest of the spa involved. Add peppermint essential oil to unscented facial cleansers, shower gels and other spa products and services. Offer an easy red and white holiday manicure or pedicure by alternating red and white polish among the different nails.


Step 2: Selfie Time
Take photos throughout the spa of your holiday decorations and post everywhere. Include a picture of your newly printed holiday menu. And remember, people like pictures of other people, so photobomb your own spa shots and include happy clients.

Step 3: Sell and Deliver
Peppermint essential oil is one of the least expensive essential oils of all. Purchase several retail sized bottles because you will find endless ways of how to incorporate this into your spa–such as adding a few drops to the bathroom’s liquid handwash and so forth.

Be prepared for extensive uses. But, if you purchase retail sized bottles, you can always retail what you do not use.

Purchase red, white and blue ribbons and wrapping paper to make holiday sales easier and more attractive to customers. Some people loathe gift wrapping (and the holidays altogether), so show off your one-stop shopping options.

Adding gift wrapping services to a wonderful spa present might be irresistible, just like offering gold, frankincense and myrrh to the three wise men (I mean the wise men have to get their gifts somewhere–right?)

If you print your own gift certificates at the spa, try using colored copy paper (and envelopes) that match your holiday promotion.

If you have computerized scheduling or retail, be sure that all the holiday offerings are added to the computer system for seamless sales.

If you can easily and economically add your holiday promotion to your website, do it! Just remember to remove the holiday promotion by January 1 to keep your site fresh.

Affix a printed holiday offerings list (with prices and descriptions) at the reception desk so that customer questions can be easily and immediately answered.

Altering your existing spa services with a little aromatherapy is a wonderful, inexpensive and easy way to increase festive offerings and income.

To learn more, please register for quality, affordable, professional training at: https://ceinstitute.com/

Author Selena Belisle is the Founder of CE Institute LLC in Miami FL.  She is a retired professional athlete and has been practicing massage therapy for over 30 years.  Selena is an approved CE Provider with NCBTMB & the Florida Board of Massage.  She now teaches full time for the Complementary and Alternative Health Care Industries. You can learn more about Selena’s training and CE classes at www.CeInstitute.com

 

Support our Black Leaders & Educate the World Movement

CE Institute LLC of Miami, FL is offering an ESSAY CONTEST to promote strong black leaders who have positively contributed to society (past or present).  This is our opportunity to spotlight the champions of our civilization.  In highlighting these leaders, we can share their contributions which have helped improve our world for all.  One of our many company goals is promote strength and education for all individuals, regardless of ethnicity/race, sexual orientation, age, gender or religion.

Please click HERE to view a sample published essay, to learn more about the essay contest rules, how to submit your essay and the available Essay Contest awards :)

Time Management Tips for Independent Contractors

Author:  Selena Belisle, Founder/Instructor, CE Institute LLC, Miami FL

Selena Belisle discusses some time management tips for massage therapists to make life easier and work more.

Managing your time to run a successful massage practice (by yourself) can be challenging, and creating effective business and practical goals are different for every person. 

Each massage therapist must decide how much they want to work, how much income they require and how much personal time they need to create that perfect life/work balance.


I recommend that new massage therapists should be extremely flexible with their schedule to see as many clients as possible, earn client referrals and build a client roster and reputation.

Time Management Tips: Set Goals
After a massage therapist learns when they have the most number of appointments, they should start setting goals.

These goals could include:

  • Encouraging clients to schedule all on the same day(s) to gain greater personal time.
  • Start building appointments on the work days when you have the most amount of business.
  • If the clients’ schedules are not consolidating into the same work days, try providing:
    1. Pricing incentives for specific work days; or,
    2. Complementary customized aromatherapy with their session if a client brings a friend on the same day; or,
    3. Free foot scrub Fridays; or, whatever fits your business to try to consolidate regular clients into the same work days to create greater personal time.
    4. Create goals of how many clients/appointments you want to see in one day, and reward yourself the first ten times you meet that goal.


Enjoy some type of a treat, movie, slice of pizza or key lime pie. Do something to feel good about your accomplishment when you meet your goals and enjoy your career.

Place Some Limits on Goals
It’s important for massage therapists to set limits with their goals as well.

For example, set a maximum number of hours to practice per day. Many therapists do not perform more than 5 hours of massage per day to avoid “burn-out.”

You can also set a maximum number of hours you should book in one day for a particular modality. For instance, many therapists do not perform more than 2 to 3 hours of hot stone massage to avoid overheating and exhaustion.

Be sure to set a minimum number of hours or days that you require for personal time.

I personally have broken my work limits and goals on many occasions, but I always do so with a certain rationalization. Personally, my limit is that I do not perform more than 4 hours of massage per day given most of my work is deep tissue.

But, if I have to provide a fifth hour, I will take extra time off to make up for it. Switching and trading work hours with personal time can become a regular practice.

So, it’s good to reward yourself, know your limits and recognize when you’re pushing it to keep yourself happy and healthy. If you do not set limits or goals then your career could become a big question mark.

What are you doing and why?

Setting career goals, limits and rewards will help create a picture of what your work and personal life should like together.

And when you set these standards, make sure you are happy with them. Be positive, be creative and dream. This career is yours and whatever you make of it. Be appreciative of what you get and don’t ever be afraid to strive for more.

To learn more, please register for quality, affordable, professional training at: https://ceinstitute.com/

Below is a screenshot of CE Institute LLC founder's article on Massage Study Buddy below.  You can view this article in full on Massage Study Buddy's website at: enjoyable: https://www.massagestudybuddy.com/time-management-tips-independent-contractors

 

Author Selena Belisle is the Founder of CE Institute LLC in Miami FL.  She is a retired professional athlete and has been practicing massage therapy for over 30 years.  Selena is an approved CE Provider with NCBTMB & the Florida Board of Massage.  She now teaches full time for the Complementary and Alternative Health Care Industries. You can learn more about Selena’s training and CE classes at www.CeInstitute.com

 

5 Tips for Running a Therapeutic Massage or Bodyworker Business

Author:  Selena Belisle, Owner/Instructor, CE Institute LLC, Miami FL

Massage therapists often juggle between what makes their heart happy and what can physically be done.


All too often, massage therapists find themselves doing what they love but are not earning enough income to sustain it or they are earning enough income but are physically burnt out.

The key to a successful independent massage practice is to operate your massage business efficiently. Here are five simple and easy operational tips to maximize your career to continue to do what you love:

1. Make an investment in your physical appearance and stick to it.
Our work as massage therapists involves working with the public in a vulnerable situation (nakedness) and charging more than the average working wage.

Clients want to view and value us as professionals for our work, so we need to act and dress the part of it. I personally purchase uniforms so that my presence remains consistent. A consistent physical appearance can create an unspoken asset of stability and reliability for the client.

Therapists can choose to wear all white, all black, scrubs, anything professional that can be maintained as a consistent and reliable professional appearance. Bonus: Attire that is acquired for work-purposes only is usually a tax write-off, too!

2. Hire a laundry service.
A professional laundry service usually costs more than doing the laundry yourself, but it is only pennies in difference after you consider the water bill, electricity and detergents (for instance).

The time you save will make your heart happy and can also free up time for additional appointments, education, research on a client’s medical condition, etc. Bonus: Laundry expenses for work clothes and linens can also be another tax write-off.

3. Take mini-mental vacations.
When is the last time you went to the movies by yourself? Or to the ocean? Or read a book for pleasure? Clients simply enjoy our services more when we are happy and focused. Don’t forget to take good care of yourself–you are the single most important investment of your career.

4. Use social media to maintain a market presence.
It was only a few years ago when small business survival regularly revolved around how big of an ad you could purchase in the yellow pages of the phone book. Or, how many free pens or calendars you could distribute with your name on them to keep yourself visible to (potential) customers.

Today, we can tweet, blog, post to Facebook and Instagram and perform a host of other free social activities to keep a market presence. Post regular happy pictures and wellness info. It’s worth it!

5. Look at clients in multiple dimensions–including total dollar value.
Remember that you are running a for-profit business in your practice of massage. When thinking of clients, it can be helpful to remember their financial value (among other things). If you earn $200/month for massages from a single client, and your relationship lasts 10 years – that is a potential $24,000 value/client. Don’t stress yourself out over the extreme value of any single client but do remember their value when making choices and decisions about your service and their care.

Below is a screenshot of CE Institute LLC founder's article on Massage Study Buddy below.  You can view this article in full on Massage Study Buddy's website at: https://www.massagestudybuddy.com/tips-for-running-your-massage-business

To learn more, please register for quality, affordable, professional training at: https://ceinstitute.com/

Author Selena Belisle is the Founder of CE Institute LLC in Miami FL.  She is a retired professional athlete and has been practicing massage therapy for over 30 years.  Selena is an approved CE Provider with NCBTMB & the Florida Board of Massage.  She now teaches full time for the Complementary and Alternative Health Care Industries. You can learn more about Selena’s training and CE classes at www.CeInstitute.com

 

 

4 Basic Guidelines for Setting Massage Therapy Appointment Prices

4 Basic Guidelines for Setting Massage Therapy Appointment Prices

Author:  Selena Belisle, Founder/Instructor, CE Institute LLC, Miami FL

Here are some common questions, answers and tips about setting these massage prices:

What should I charge for a one-hour massage?
Look to your local peers and consider what they are charging.

Consider their property amenities, training and years of experience with their one-hour price.

Now, look to your own practice and try to determine if your service is the same, less or better than what they are providing and charge accordingly.

It is important to consider your market’s average price for viability of your own.

Should I charge more for deep tissue work than regular massage?
This can be one of the most puzzling questions and situations in massage therapy practice today.

The real question here is, “What is deep tissue?”

Some clients will request a “deep tissue” and then only tolerate the lightest of pressure while others will say they want a “regular” massage but demand your full body weight be applied with every stroke.

My solution is to charge a fairly high hourly rate and tell the client that they can have any type of therapeutic massage for this charge. Then, I may discount the service if it’s an easy appointment, or they book regularly, or whatever feels appropriate.

Sometimes I feel that massage therapists should charge a little more than their “average” market price so that there is room to offer discounts on slow days/seasons and for repeat/good clients.

Some customers may also be intrigued as to why you “costs” more than average, too. Keep in mind that good pricing involves providing your best possible service for the best possible charge.

How do I explain a price difference for different services?
While I personally charge an “expensive” one-size-fits-all price for services, some therapists will have a low base price for massage, and charge more for additional modalities.

It’s perfectly acceptable to charge more for harder or complicated work. Here are three reasons why therapists can (and sometimes should) charge more:

Additional equipment and/or training was involved to provide the service; therefore, a higher price will recoup the financial investment for training and/or equipment. This is often applicable for prenatal, stone, aromatherapy, NMT and so forth.


The work is physically “harder,” which means you will not be able to provide as many appointments that day. This is often applicable for deep tissue and hot stone work.


Extra time is required to provide the service. This often applicable to mobile appointments, stone work, prenatal, shirodhara, etc. (Be sure to add any parking expenses to a mobile appointment price, too!)


What is the best practice to charge for add-on services?
You should always charge for “add-ons” such as a foot scrub, paraffin or anything else that would not be normally added to the scheduled service.

If you do provide “add-ons,” it’s important to publicly post a detailed price list of these add-on services on your website, at the reception counter and/or in your service menu.

And, if a client requests an “add-on” during service, tell them the additional costs for the “add-on” before it is provided. While it’s never ideal to talk about money during a service, it could also be considered unethical to charge more than agreed without the client’s informed consent.

Setting your own appointment prices can often feel confusing and conflicting.

Use these guidelines to help make decisions about this important process. Be upfront, honest and clear about pricing – so that regardless of what you charge – you provide a professional, reputable business operation that is reliable for your customers.

Good business usually provides good prices – so don’t be shy to charge what you’re worth and let those cash registers sing!

To learn more, please register for quality, affordable, professional training at: https://ceinstitute.com/

Here's a screenshot of CE Institute LLC founder's article on Massage Study Buddy below.  You can view this article in full on Massage Study Buddy's website at: https://www.massagestudybuddy.com/setting-massage-prices

Selena Belisle discusses guidelines for massage therapists to set pricing for their massage therapy services:

Author Selena Belisle is the Founder of CE Institute LLC in Miami FL.  She is a retired professional athlete and has been practicing massage therapy for over 30 years.  Selena is an approved CE Provider with NCBTMB & the Florida Board of Massage.  She now teaches full time for the Complementary and Alternative Health Care Industries. You can learn more about Selena’s training and CE classes at www.CeInstitute.com

 

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