School Policies & FAQs
Webinars - Students Must:
- review their student class materials during any time that there are computer, internet or IT issues prohibiting a full exchange during scheduled class time.
- register and sign-in to the webinar under their own name/account for attendance records. Students who do not sign-in under their own name/email address to participate in the webinar will not receive CE credit or a certificate due to the lack of verifiable attendance
- be available to answer questions or demonstrate work requested by the instructor during webinar class hours.
- follow school, webinar and instructor guidelines and directions to participate in the webinar. Attempting to use incompatible devices or nonworking internet, etc. is not an acceptable excuse to miss parts or all of the webinar.
- develop "back-up" options to view/participate in the webinar in case of technical failures: i.e. they should have a 2nd compatible computer device available if their 1st chosen device fails and a 2nd available known place of internet connection if they lose internet service in their original location. It is okay if a student does not have back-up options as long as the student is aware that they will lose portions of class education and CE credit for an incomplete attendance - and the student may not be able to continue with the class at all if the instructor determines they are no longer eligible to do so (i.e. missed critical parts of the class, student is disruptive to class or has been found incapable of following directions, etc.)
- attend one of the welcome webinars if they want to ensure a quality or complete webinar class experience. These welcome webinars are brief test sessions to ensure a working compatible connection between the school's systems and the students' - trying to develop IT compatibility during the webinar is not practical hence the welcome webinar test sessions.
- login to the webinar 30 minutes prior to its start to ensure IT compatibility before the class starts so that the student can receive full CE credit and certification for their attendance.
- remain professional during webinar attendance. This includes staying "on-topic" with the subject that is being taught, and if they chose to share their webcam/camera or microphone/voice with the rest of the class - use professional language and present themselves in a physically professional manner or their sharing abilities may be terminated by the instructor, or the offending student could be discharged from the webinar for unprofessional conduct.
- turn your camera and microphone OFF when you are not actively participating in the webinar. Please do not share or show things that would be inappropriate in a public classroom.
- keep their live in-person model and themselves draped and/or clothed at at all times. Excessive nudity or flashing is prohibited and will likely result in a student discharge from the webinar.
- complete their class survey/evaluation which the instructors are required to provide as a Board requirement to issues CE hours. The class survey/evaluation will immediately show on your device as the last part of the webinar.
CE Institute LLC is not responsible for internet technology failures either on the school or student's behalf.
CE Hour Reporting
CE Institute LLC reports CE Hours to CE Broker within 24-72 business hours of successful completion of class. All of CE Institute LLC's Classes are Florida Board of Massage/CE Broker Approved, meaning, they all qualify for Florida State Massage Therapist License Renewal. Please contact us at 786-505-7001 if you require a NCBTMB course/instructor so that we can register you in a NCBTMB qualified class. Please check your own state's various CE requirements if you are unsure about your CE renewal requirements. We are CE Broker Approved Provider #50-15044 & NCBTMB Approved Provider #68.
Most of the classes are taught by Selena Belisle. Any course that is not taught by Selena will specifically state that another instructor is teaching the class on the class website page. Selena is a Retired Professional Athlete and a Master Therapist of Multiple Modalities. She has studied at the Beijing Hospital in Beijing China, The New School of Acupuncture and completed over a 1,000 Hour Program at the Massage Institute of New England. She has been practicing massage and bodywork for 30 years. You can click the INSTRUCTOR tab on the top menu bar to view all of our instructors and their experience/accolades.
Registration Process & Payment
There are two ways a student can register for live class. Students can register/pay in-full for a class on our website which guarantees them a seat in class (many of our classes have been selling-out). Students may also pay for live classes that are $95 or greater through a 3rd party pay-company called Sezzle. Sezzle will charge 4 equal installment/payments every 2 weeks - and your seat in class is guaranteed once you register via Sezzle. We do not accept class registrations over the phone or email. All class purchases must agree to our terms, policies and FAQs which are confirmed via our online website registration and payment process.
CE Credit & Attendance
Students must attend 100% of the class to receive CE credit. NCBTMB does not allow for partial credit classes under any circumstance. No board allows for CE credit to be provided for any time that a student does not attend class for any reason or excuse (i.e. court mandated phone calls, breast-milk pumping, business problems, etc. - there are zero exceptions). We often accept tardy admissions to class (whenever possible); however, a student will not be provided CE credit for any time that they are not physically present within the classroom. A student could be denied class admission due to tardiness, or if they do not return from a meal or break, on-time. From a class safety standpoint - it is important that a student attends 100% of class so that they do not miss any vital information pertaining to the class subject matter's practice or purpose. As per the board's rules, students do not have to participate in hands-on practice to receive live hands-on credit CE hours - although they must be physically present in the classroom during all class times regardless of hands-on practice. We will not break these policies for anyone so that we may preserve a professional board approved process and ensure that our CE credit cannot be rescinded by a board for breaking their policies. We do not provide refunds or automatic make-ups for any student who is denied access, tardy, absent or misses any part of class.
Class Break & Meal Times
Our classes are designed with a 10 minute break every hour. This gives you a chance to use the restroom, make a phone call or grab a snack without missing class - and you still receive credit for the entire hour(s). A 50 Minute Clock Hour is generally one of the most acceptable teaching formats - and we believe taking frequent breaks will help keep your attention and allow you to retain a greater amount of information. Most 6 and 12 CE Hour classes also include a 30-minute meal break as well. Please email us at info@CeInstitute.com if you would like to know the specified break time allotted for your class. Exception: Nursing CE classes require 60 Minute Clock Hours and CE Credit will be provided as such.
School Sickness Policy, Hygiene, Sanitation & Personal Appearance
Admission to class may be refused to any student who demonstrates or shares that they have a contagious illness. Class credit and/or refund may be available to ill students - although a doctor's note may be required. Students may also be refused admission or physical hands-on participation in class if they exhibit any outward signs of illness, poor hygiene or sanitation standards. Physical admission to the school campus can be denied if a student fails to wash or sanitize hands, exhibits general uncleanliness including foul odor(s), has fingernails too long to practice the modality (this includes natural or acrylic/gel nails), shows with improper/unprofessional attire, etc. Please only wear clean clothing and dress professionally/modestly. All students must wear facial masks that cover both the mouth and nose during the COVID-19 pandemic. Students wearing half tops, improper footwear (i.e. flip flops, high heels, etc.), no mask, or dressed unprofessionally may be refused admittance and/or modified participation in class.
Class Handouts, Materials & Supplies
Students must bring their own sheets (top and bottom sheet), 2 hand towels and a face cradle cover to class. The school provides a workbook, written hands-on protocols and/or student handouts, tables, chairs, face cradles/cushions, bolsters, pens, lotions, oils and all other class required equipment (unless otherwise noted via email). Students who attend without proper linens may pay $10 to "rent" freshly-laundered sheets (on a 1st come - 1st serve basis when available). Students may not receive the hands-on work from other students if they cannot properly drape our tables (or themselves) to receive this work.
Pictures or Audio/Video Recording
No video or audio recording in is allowed at the school. Pictures MIGHT be allowed IF the student has the instructor's permission, and the permission of any student(s) included within the picture. It is unethical to record or photograph anyone without their permission, especially given our classes often involve nudity in bodywork. We take this matter very seriously. At the instructor and/or school's discretion, any student who violates this policy maybe asked to leave class without warning, a refund and/or CE credit.
In-person live hands-on classes have been modified to accommodate our current pandemic threat. This includes smaller class sizes, extra sanitation and possible substitution of hands-on work on mannequins instead of human beings in some circumstances. Please click HERE to see our COVID-19 live class requirements.
Our class sizes are SMALL. We try to never have more than 20 students (usually less) per live class/per instructor so that everyone receives excellent attention and direction. Our live class size will be even smaller during the COVID-19 pandemic. The only exception to this rule is when an Instructor provides Group Presentations for the AMTA, State House, FSMTA, etc. Check out our class pictures to view our class sizes throughout the years. We also require a minimum of 6 students to hold a live class. PLEASE DO NOT BOOK AIRFARE OR HOTEL our live class(es) without confirming first that there is the minimum attendance to hold the class (please keep in mind that students can cancel or change their class registrations up to 1-week prior to class and instructors may get sick or have emergencies that could require last minute cancellations). CE Institute LLC will notify students at least 1-week prior to class (via phone and/or email) when there is not enough registrants to hold a class. CE Institute LLC disclaims all student expense to attend live classes under all circumstances.
Live Class Location
All Live Classes are presently held at: 111 NE 1st Street, (3rd Floor), Miami FL 33132. You can view pictures of our building and learning center by click the LOCATION tab at the top of the page, or view pictures of nearby parking by clicking the PARKING tab at the top of the page.
What more can be said about the classes?
Having Fun is Mandatory. Most of us would rather spend time with a loved one or in a hobby or sport instead of class. So, we make class as painless as possible when you have to learn new materials or fulfill licensing requirements. In fact, may of our students like our classes so much that they repeat and try new subjects! Our classes are very serious business; so, we work extra hard to make learning a fun, educational, visual hands-on experience for everyone to enjoy. You can view what other students said about our classes by scrolling to the bottom of any of our class pages to see past student reviews.
Cancellation & Changes Policy
Students must provide 7 days notice prior to the start of a live class to change or cancel their class registration. As long as 7 days notice is provided, students may change their class 1-time OR receive a 90% refund (minus any free training they received as part of their live class purchase). To provide stability for instructors and attendees of a live class (due to minimum attendee requirements, etc.), there are no refunds or changes allowed within 1-week of a live class, with some limited exceptions during the COVID-19 pandemic. Any student who requires to change their live class 2 times or more with at least 1-week's notice prior to the start of a live class start date, will be allowed to make changes with a $50 administrative fee per incident. Online/homestudy classes are nonrefundable.
Class Payment Plan & Sezzle
Students may chose a payment plan through a 3rd company on our website called Sezzle. Please simply choose the Sezzle option during checkout to use the Sezzle payment plan instead of pay 100% for the class upfront. Sezzle payment plans are ONLY available on classes that are $75 or greater. Sezzle payment plans are not available for any classes that are less than $75. Sezzle is a 3rd party outside company - so if you have any issues with your Sezzle payment, please contact them directly - here is their website: https://sezzle.com/. CE Institute LLC has no authority over Sezzle. Sezzle is an independent company from CE Institute LLC, so we disclaim any liability in using their financial services.
Where can I eat (MODIFIED FOR COVID-19)?
For your convenience, we have a comfortable student break room outside of classroom which has a microwave, small refrigerator, sink, tables and chairs. Your Instructor will provide coffee, tea, spring water and snacks for the class. You should bring your own meal or snacks if you wish to eat while at the school. Eating is allowed during class lecture, meal and/or break times. Eating is not allowed during the practical hands-on portion of class. THE STUDENT BREAK ROOM AND EATING/DRINKING IN GENERAL IS NO LONGER ALLOWED ON CAMPUS DURING THE COVID-19 PANDEMIC BECAUSE ALL OCCUPANTS MUST WEAR FACIAL COVERINGS AT ALL TIMES WHILE ON CAMPUS. Please click HERE for more info on our COVID-19 business adjustments and operations.
Where do I park?
We want your day to start off right! We ensure there is plentiful: free, street and/or affordable parking no matter which location we offer our class. You can view the different nearby parking options by clicking the parking tab at the top of the page.
What makes this education different from others?
We try to think of everything, from providing class materials/effective hand-outs and relevant studies that can be referenced by students at later dates, to making sure you have a place to park or eat (eating is no longer allowed on campus during COVID-19), to providing beautiful Certificates of Completion of all courses (something you can hang on your wall and be proud). We work very hard to ensure you have a positive and valuable learning experience. Not only is our instructor a master in every area that is taught, but as a NCBTMB National Board Certified Approved CE Provider, we provide Class Surveys at the end of every class to give us the opportunity to improve upon feedback, and continue what works well.
Who can attend or participate in CE Institute LLC Classes?
All live class attendees must be a graduate or student in a appropriate training program which allows them to practice the actual work taught in class (i.e. MT graduate, Esthetician graduate, Nurse graduate, etc.). Managers and front desk personnel may attend live/hands-on classes however they may not participate in the hands-on portion of class,. Online Classes are only available to Licensed (plus expired/delinquent licensed) Professionals. All attendees must register and pay for their attendance prior to being admitted to class - no unpaid "guests" are allowed. All appropriate licensed (plus expired/delinquent licensed) professionals will receive a Certificate of Attendance with their name and license # printed on it (as required in NCBTMB classes). We do not provide CE Credit or a Certificate for anyone who is not a licensed professional graduate, does not hold a respective license, or has never held a license in any of the necessary/respective fields.
Are there any special rules with Online Courses?
YES. Students must follow the directions provided on the website page where the REGISTER button is found for the online course. Online courses have a limited time access period. This and other other important directions and policies are listed on each online course website page. Students must pass their online course exam, complete the online class survey and download or print their own course CE certificate for each online course - these options are only available during a student's paid access time to their online course. Any replacement certificates or additional access to an expired course will require a minimum $25 administrative payment from the student. All online courses must be purchased by the student taking the online course - please do not purchase an online course for someone else because we cannot issue CE credit or a refund under this circumstance.
Are there any "competition" restrictions at the school?
YES. We often have other CE Providers in our classes; however, no student is allowed to distribute information (orally or in writing) about non-CE Institute training or classes. While several have tried, our Institute is not a promotional grounds for other trainers or providers. Any attendee who attempts to train our students or promote other classes at our premises will be required to leave - without a refund.
Do you allow student/group training?
NO. While students often enjoy a contributory process in class, we do restrict "student-led" training. It is not advised to take direction from other students in a CE class, especially if our instructor(s) are not monitoring this instruction or interaction. Our priority is your safety - so only the board approved curriculum with instructor supervision is allowed in class for a proper and professional CE experience.
Why choose CE Institute LLC?
We believe in QUALITY AFFORDABLE education. Our instructors teach multiple subjects every week and as such, we do not need to charge an "arm and a leg" to provide a one-time or once-a-month class. We do not believe that charging more makes a better class. To the contrary, the vast majority of our students have repeatedly surveyed 100% Overall Class Satisfaction and 100% Satisfaction in Class Quality and Costs.
Call anytime 786-505-7001 - 7 days a week. If we do not answer, please leave a message and we will return your call within 24 hours. If you reach our message machine, please speak slowly and clearly so that we may obtain your info to return your call.
Thank you for your interest in CE Institute LLC Classes.
We hope to speak with you or see you in Class soon!!!
- CE Institute LLC's website and classes are not intended nor recommended as a substitute for medical advice, diagnosis, or treatment. Always seek medical advice, diagnosis and/or treatment from a licensed medical physician.
- CE Institute LLC's website and classes are not intended nor recommended as a substitute for legal or business advice. Always seek legal advice from a licensed attorney.
- All qualified students and/or employees have the opportunity to receive training and/or employment without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CE Institute LLC prohibits any such discrimination or harassment.
- CE Institute LLC is a small private learning center. Anyone who creates extraneous circumstances for our limited staff may not be able to continue with our business in any capacity. CE Institute LLC reserves the right to refuse service to an individual at any time for any reason.
- As a small private school, CE Institute LLC at it's sole discretion may accept or deny any student registration/attendance - or instruct a student to leave during class if they are disruptive to the training, other students, staff or our general business itself. Candidates who in general may be refused attendance include those who are not properly licensed to perform the service in which they are seeking training, those with unresolved complaints and/or disciplinary action against their license and so forth.
- CE Institute LLC nor it's representatives are not responsible for typos,misprints or errors in any of our materials. We reserve the right to make corrections to vocal, printed or any erroneous matters at any time.
- All weapons, including concealed firearms are prohibited in CE Institute LLC property, classes, registration and all aspects of operations. Anyone who violates this policy will be required to leave (without a refund). The police and appropriate licensing boards will be notified that weapon(s) were brought to a place where other people are in a state of undress and the violator disobeyed company policy in doing so.
CE Institute LLC's Company Policies are subject to change at any time and without notice.
Here is the Florida Board of Massage Continuing Education Statute:
64B7-28.009 Continuing Education.
(1) During each biennium, each licensee shall complete a minimum of one classroom hour of continuing education from a Board-approved provider for each month the license is active, up to a maximum requirement of 24 months for the renewal period.
(2) For the purposes of this chapter a “classroom hour” shall be defined as no less than 50 minutes of any one clock hour during which the student participates in a learning activity of the continuing education provider.
(3) Continuing education for licensees who are renewing their license for the first time shall include the following:
(a) Two classroom hours of instruction on prevention of medical errors that meet the requirements of Section 456.013(7), F.S.
(b) The remaining classroom hours may be satisfied by completing instruction in any of the subject matter listed in paragraphs 64B7-28.009(4)(a)-(d), F.A.C., of this rule.
(4) The continuing education requirement for all other licensees, not renewing for the first time, shall include the following:
(a) At least twelve (12) of the classroom hours of instruction must be relevant to and focus on massage therapy techniques, skills, and protocols as defined in Section 480.033(3), F.S. The instruction must be provided in the presence of the Board approved instructor(s) and must include hands-on participation by the licensee and/or a demonstration by the instructor(s).
(b) Two classroom hours of instruction in professional ethics. This requirement may be satisfied by attending two continuous hours of a meeting of the Board, provided the licensee does not have a disciplinary or licensure matter on the agenda and the licensee signs in and out of the meeting to demonstrate compliance.
(c) Two classroom hours of instruction on Chapters 456 and 480, F.S., and the rules promulgated by the Board. This requirement may be satisfied by attending two continuous hours of a meeting of the board, provided the licensee does not have a disciplinary or licensure matter on the agenda and the licensee signs in and out of the meeting to demonstrate compliance.
(d) Two classroom hours of instruction on prevention of medical errors that meet the requirements of Section 456.013(7), F.S.
Rulemaking Authority 456.013(7), (8), 480.035(7), 480.0415 FS. Law Implemented 456.013(7), (9), 480.0415 FS. History–New 4-21-86, Amended 2-25-88, 8-29-88, 1-30-90, 10-2-90, Formerly 21L-28.009, Amended 8-16-94, 6-5-95, 2-12-97, Formerly 61G11-28.009, Amended 8-16-98, 3-15-99, 9-20-99, 11-28-02, 2-13-05, 3-1-07, 5-1-07, 1-2-14, 9-1-15.